Если Том то должен по англицки читать
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INSITE Fails to Launch and Error 10003
When encountered with INSITE 7.6 and greater, our INSITE Tech support team has determined
troubleshooting steps to follow prior to calling the help desk.
„ Users should reinstall INSITE, both .NET 4 packages (Extended and Client), Access DB
2007 Engine, and VC++2005 SP1 package.
„ Just repairing these packages doesn’t always fix the problem.
„ It is highly recommended you uninstall all packages before reinstalling them.
„ Be sure INSITE is the last package you reinstall in this process.
„ All packages stated are available from the Microsoft download site.